Online check in for international flight is not available for Port Moresby and Nadi airports. The online check in facility is available for both domestic and international flights of Virgin Australia.įor domestic flights, the online check in opens 48 hours before and remains open up to 45 minutes before the departure time of flights.įor international flights (short haul and long haul), the web check in opens 24 hours before and remains open up to 90 minutes before scheduled departure time of flights. At airport, you can check in using the kiosk machines or at the check in counter. The pilot programme is being rolled out in a limited number of countries, with more to be added in the coming weeks.Virgin Australia provides the facility of online check in and airport check in. KLM said it is “is one of the first companies and the very first airline worldwide with a verified WhatsApp business account.” The service is available to customers who book tickets or check in via KLM.com and opt-in to receive information via the messaging service. They are also able to ask questions about their flight. The airline’s customers worldwide can receive booking confirmation, check-in notifications, boarding pass and flight status updates in 10 different languages on the messaging app via the official WhatsApp business app. The instant messaging service is testing ways for businesses to communicate with customers using the app, and has created an enterprise solution for companies like KLM to connect with their guests in a fast and personal way. KLM Royal Dutch Airlines, which has gained a reputation as a pioneer in social media services and campaigns, is giving its customers another new way to connect with it – accessing flight information through WhatsApp Messenger. KLM guests can now use WhatsApp to check flight information (Image credit: KLM) With OACIS, they can be agile in their service offerings, avoid queues and congestion, and create a better traveller experience.”Īirlines may be able to do away with the airport check-in desk in the future, opening up that space for other revenue opportunities, she added.ĪVIATION: KLM pilots programme to deliver flight information via WhatsApp “Travellers can drop off their bags at a convenient location, make the most of their day luggage-free, breeze through the airport without having to queue at the check-in desk, and enjoy their flight knowing their bags will be ready for them at their destination.”Īdded Sarah Samuel, head of airport IT sales at Amadeus, Asia Pacific: “Through this partnership, airlines are no longer restricted in the way they manage passenger flow. Matthew Lee, CEO of OACIS, said the flight pop-up check-in is about giving people more freedom, flexibility and fun so they get the most out of their travel. OACIS has plans to expand the service to New Zealand and other markets in the next 12 to 18 months. Virgin Australia is the first airline to adopt this new technology, and has already piloted it in Sydney for cruise ships and oceanliners.Īpart from servicing different locations, the technology can facilitate check-ins for big groups travelling together including tours, corporates, schools and sports teams. ![]() OACIS checks-in the traveller and their luggage, securely transports their bags to the airport and transfer them directly into the airport baggage system.Īs Amadeus ACUS allows airline passenger processing systems to be accessed from anywhere on demand, OACIS can access any airline’s check-in systems in the cloud with just a laptop and internet connectivity. Using Amadeus’ Airport Common Use Service (ACUS) cloud technology OACIS provides travellers with an off-airport, fully mobile check-in service that can be set up at any location – whether it be a cruise terminal, hotel, train station, or a major conference or event. They hope the new service will ease the strain at airports, as global passenger trafffic expected to grow 5.2% yearly until 2029. This technology is made possible with Amadeus and Australian logistics company, Off Airport Check-in Solutions (OACIS), joining forces to reinvent the check-in experience. The new system enables travellers to check-in and drop their bags off anytime, anywhere before being reunited with their luggage at their destination. Queuing at airports to check in your flight will soon be a thing of the past with the launch of the world’s first pop-up check-in service in Sydney, Australia. Virgin Australia first airline to use pop-up flight check-in for cruise ships and oceanliners in Sydney (Image credit: Moisseyev/iStock)
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